HighLow Review

HighLow is a binary options broker that operates under the RCTM company in Australia. HighLow has been in operation as a binary options broker since 2014. It is licensed by Australian Financial Services License and holds the license number AFSL 364264. Binary options traders licensed by ASIC must meet requirements in several aspects including risk management, account and audits. HighLow supports seventeen forex currency pairs and five indices. They accept traders from all nationalities except US.

Trading Platform

HighLow provides MarketsPulse web based trading software for traders so no download is needed. You can find the options types in the navigation on top. In the second row, you can select your desired expiry time frame for the options. You are entitled to receive profits when the option closes in-the-money at the time it expires. You can get up to ten percent refund for out-of-money trade. The trading hours is from 9:00 am – 8:00 pm AEST, Monday to Saturday. You can exit the trade early if you want. They do not provide any personal advice that teach trader how to trade. They only offer general advice that guide users on using the trading platform.

The trading software features four types of trade options including spread high/low, high/low, option on demand and spread on demand. Spread High/Low offers a maximum payout of up to 200%. Traders who are interested in short term trades should opt for the High/Low option. The payout for High/Low ranges from 175% to 190%. If you prefer fast binary options, you can select the Options on demand tab and choose a fast expiry time frame. There is a wide selection of expiry time frames available for high/low option including sixty seconds, one minute, three minute, five minute, twenty four hours and more than twenty four hours. Spread high/low trading is designed for traders who want to take more risks and get up to one hundred percent returns. Spread on Demand features bid/ask just like the High/Low spread. Spread on Demand can be profitable when there are lots of price movements in the market.

Trader’s Choice Sentiment Indicator

HighLow trading platform features the Trader’s Choice sentiment indicator. With the Trader’s Choice, you will be able to monitor the latest trends of different assets in real time. You can find this feature on the left side of the trading chart. The Traders Choice feature will appear when you have carry out four trade options. The Traders Choice will automatically update every one minute for options with a fifteen minutes expiry time frame. It takes five minutes to update the options with hourly expiry time frame. For daily options, it will update every fifteen minutes. You can set the Trader’s Choice indicator to hidden in the settings.

Mobile Platform

There is a HighLow app which mobile users can download if they prefer to access the trading platform on their mobile phones. The mobile trading platform supports both Android and iOS platforms. You can login into your account and trade directly on the mobile platform. You can also perform other chores on the mobile platform including check your balance, review trade history, deposit/withdrawals. The mobile platforms let you enjoy the same benefits as when you access the web platform on your PC, laptop or tablet. The transactions are carried out much faster when you are on the web based platform. The web based platform is completely free to download. With the web based platform, you can trade at anytime regardless you are in what part of the world.

New Account Registration

The minimum deposit for opening a live account is ten dollars for Australian account and fifty dollars for USA account. There is no limit on the amount of deposit you can invest in the binary trading. When registering for an account, you get to choose from three currencies including AUD, JPY and USD. They may be adding other types of currencies including GBP and EUR in the near future.

New signups will get a cash back of fifty dollars in the first trades that are conducted on the platform. This means that fifty dollars will be returned to your account if you lose the fifty dollars you just trade. You can withdraw the cashback as soon as you have redeemed it. You can collect HighLow points through the loyalty program and use them to redeem a cashback. The demo account is preloaded with ten thousands dollars virtual money. You don’t have to fill in any registration form to access the demo platform.

How to Trade on HighLow

Newbies may be unfamiliar on the procedure for placing a trades. The first step is to launch all the carousel displays and choose the preferred option. Next, you must select high/low and enter how much you want to trade. Finally, you can click on the Invest button to place the trade. You can click on Trade actions to confirm your trade placement.

Customer Support

HighLow offers customer support through telephone and email. They provide toll free telephone customer support for Australia, Singapore and UK. They have a FAQ section that provides detailed information on all topics. The information in the FAQ section is accurate and up to date. The FAQ section answers ninety percent of the questions that most traders would ask. Clients funds are secure and held in segregated accounts in the National Australia Bank. The customer support is available from Monday to Friday. If you send in an inquiry on Saturday/Sunday, you will only receive a response on Monday. The customer support hours vary depending on which country you are located. The website supports two languages including English and Japanese.


Traders can deposit or withdraw funds into their account through a variety of ways including bank wire, credit/debit card and Neteller. The minimum deposit amount is fifty dollars for accounts that are based on US, Euro or Pound currencies. For accounts based on Australian currency, the minimum deposit requirement is ten dollars for bank wire while the minimum deposit requirement is fifty dollars for credit cards. It can take up to three days for the funds to be withdrawn to your credit card. Usually, the withdrawal request will be processed on the same day if you submit it by two o’clock in the afternoon. The maximum amount you can withdraw via Neteller daily is ten thousand dollars.

You will be charged with 1.5% fee when you withdraw the funds from your account balance. For international bank wire withdrawal, there is a fee of twenty dollars in your local currency. You may be charged with other fees when the funds arrived at your international bank account. You are only allowed to withdraw fifty dollars if you intend to close down the account. No fee is charged when you deposit funds into your account. If you want to cancel the withdrawal request, make sure you cancel it prior to two o’clock in the afternoon in Australian Eastern Standard Time.


In conclusion, HighLow is a binary options broker that can be trusted as there is no complaint from traders up until now. It offers cheaper withdrawal for Australia based accounts so it is suitable for Australian residents. Traders are allowed to trade up to nine forex pairs if they deposit a minimum of ten dollars into their accounts.